Swift Assist Tech supports CPA firms, tax professionals, and accounting teams using Thomson Reuters applications, document management tools, workflow systems, hosted environments, and cloud platforms.
Many IT providers understand computers and networks. Fewer understand the tax, document, and workflow systems your staff relies on every day especially during busy season.
Support around UltraTax CS, SurePrep, 1040SCAN, Verify, tax workflow planning, user questions, and coordination when tax production slows down.
Support for GoFileRoom and FileCabinet CS, including document workflows, permissions, indexing, scanning, PDF processes, and practical firm adoption.
Support for Practice CS, FirmFlow, firm processes, access, routing, permissions, status tracking, and helping your team use the right tool at the right time.
When systems are slow, applications error, permissions are wrong, documents are hard to find, or vendors point fingers, your team loses time. We help translate between the software, the hosting environment, and your actual workflow.
Many firms run critical applications in hosted desktops, Verito environments, RemoteApp, RDS, or other cloud platforms. We help connect the dots between user support, application behavior, hosting performance, and vendor communication.
Help with access, sessions, hosted application performance, printers, scanners, shortcuts, and user experience inside cloud-hosted environments.
We help prevent issues from bouncing between software vendors, hosting providers, Microsoft 365, internet providers, and your internal team.
Practical guidance for making the technology fit the way your firm actually work not just how the software was installed.
Tell us what application, workflow, or environment issue is slowing the firm down.